Policies
Commitment To Service
Salon Envy is dedicated to service and value. We are licensed specialists who sincerely enjoy what we do, and it is reflected in the loyalty of our clients. We promise individual attention and great value for all of our customers.
Cancellations Policy
We require a minimum of 24 hours notice to reschedule or cancel appointments. All appointments are guaranteed with a credit card. If your appointment is cancelled or rescheduled with less than 24 hours' notice, we charge 50% of the service booked. In the event of a no-show, your card will be charged 100% of your service.
Gift Certificates
Ideal for holiday gifts, birthdays, and anniversaries, as well as employees and business clients. You can print your gift certificate yourself or email it to the recipient; call the salon, and we will mail it out to you as well.
Gratuities
Are appreciated and, of course, are discretionary. We are unable to add them to your credit cards.
Redo Policy
If you are dissatisfied with the service you received in any way, we would be happy to make any adjustments within 2 weeks of your appointment free of charge. We do not offer monetary refunds on services.
